Contact us
Can’t find what you’re looking for?
Talk to Rob our own AI Voice Receptionist
Rob can answer any questions 24/7 or book a meeting with us
Try it free for 14 days
Get your own Digital Receptionist in minutes.
Frequently Asked Questions
Everything you need to know about your Digital Receptionist.
Get in touch
Still Need Help?
Feel free to reach us on our Social media pages
Frequently Asked Questions
What does the AI receptionist do?
It can answer your calls 24/7, handle FAQs, book appointments, qualify leads, take messages, and transfers urgent calls to you when needed. You choose what it does or doesn’t do.
Will it sound like a robot?
No. It uses natural, human-sounding voices. Most callers think it’s a real receptionist. You can even choose the voice and tone.
Can it answer questions about my business?
Yes. You choose exactly what it knows and how much it says — services, prices, availability, and policies.
Can it book jobs or appointments?
Yes. It checks your calendar and books, reschedules, or cancels appointments automatically.
What if a call is urgent?
Urgent or high-value calls can be transferred straight to you based on rules you define.
Does it qualify leads?
Yes. It asks smart questions so you only speak to genuine, relevant enquiries.
Do I need new equipment?
No. Nothing to install. It works with your existing phone setup.
Can I keep my current number?
Yes and you will get a new dedicated business number for all new enquiries.
How fast can I get started?
Most customers are live within a few days.
How does pricing work?
Simple monthly pricing based on features. No hidden fees.
How do I cancel my free trial or my subscription?
Cancel the Direct Debit with your bank, or email contact@bappco.com from the address you signed up with. Either way, we switch Rita off and text you how to put your calls back to normal.
During the 14-day trial nothing has been taken, and nothing will be. After that, it’s monthly with no minimum term: cancel before your next collection date and no further payments are taken.